Customer Service How To Turn An Unsatisfied Customer Into An Satisfied One With Russel Lolacher
Customer service is more than solving problems, it’s about building relationships and making customers feel like they are more than a number. If a customer is upset, yelling, or cursing at you, it can sometimes be difficult to hold onto that idea or concept.
In this episode of the Do Shit Podcast Russel Lolacher from The Upsell Podcast joins us to discuss how you can focus on turning an upset customer into a satisfied customer by bringing everything back to its core and focusing on the customer as a person, and what your companies solutions are for that individual.
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